Privacy Policy

The entity responsible for processing your personal data is BIOTECNICA INTERNACIONAL S.A. DE C.V., (hereinafter, “BIOTECNICA”), located at Calle 55 Articulo 123 No 104, Col. Granjas y Huertos Brenamiel, San Jacinto Amilpas, Oaxaca, Mex CP 68285.

We inform you that the ownership of this website under the domain www.biotecnica.com.mx (hereinafter, the “Website”), belongs to BIOTECNICA.

Accessing and/or using the Website grants you the status of User (hereinafter, the “User”), and implies acceptance of the current Privacy Policy upon such access and/or use.

Users can contact BIOTECNICA at the following email address: ventas@biotecnica.com.mx.

Why is BIOTECNICA authorized to carry out data processing?

BIOTECNICA is authorized to process your data in order to provide its services.

Additionally, BIOTECNICA is authorized to process your data based on the consent requested from the User or on a legitimate interest if applicable.

BIOTECNICA takes the protection of your privacy and personal data very seriously. Therefore, your personal information is securely maintained and handled with the utmost care.

This Privacy Policy governs access to and the use of the service (hereinafter referred to as the “Service”) provided by BIOTECNICA to the User interested in the services.

In this regard, the legal grounds used by BIOTECNICA for processing User data are:

What are the purposes of the processing of your personal data by BIOTECNICA?

Your personal data collected by BIOTECNICA may be used for the following purposes, based on the consent given in the corresponding registration form:

We inform you that BIOTECNICA is proactive in protecting your privacy and personal data.

In this regard, we want to let you know that BIOTECNICA will always handle the data with complete confidentiality and in accordance with the regulations on personal data protection, implementing necessary security measures to ensure the safety of the processed data.

If the User has consented, their personal data may be used to send commercial communications or information from BIOTECNICA via mail, phone, email, SMS/MMS, or other equivalent electronic communication means.

Accuracy of Data Provided by Users and Data of Minors

The User guarantees that the personal data provided are accurate and is responsible for informing BIOTECNICA of any changes to this information. The User will be responsible for the accuracy of the provided data, and BIOTECNICA reserves the right to exclude any User who has provided false information from the registered Services, without prejudice to any other actions available under the law.

DATA RETENTION

BIOTECNICA will retain users’ personal data only for the time necessary to fulfill the purposes for which it was collected, unless the User revokes the consents granted or expresses the intention to unsubscribe from BIOTECNICA’s services, for the purpose of receiving information about the company’s services.

Subsequently, if necessary, BIOTECNICA will keep the information blocked for the legally established periods.

USER RIGHTS REGARDING THEIR DATA

The User has the right to:

The User can exercise all these rights by contacting ventas@biotecnica.com.mx, stating the reason for their request and providing a copy of their ID.

The User can also send their request by regular mail to the following address:

BIOTECNICA INTERNACIONAL S.A. DE C.V.

Calle Articulo 123, #104, Col. Granjas y Huertos Brenamiel, San Jacinto Amilpas, Oaxaca, México, C.P. 68285.

In addition to any other administrative recourse or legal action, the User has the right to file a complaint with a Control Authority, particularly in the member state where they have their habitual residence, place of work, or the alleged infringement location, if they believe that the processing of their personal data does not comply with regulations or if their rights are not satisfied. The control authority to which a complaint has been lodged will inform the complainant about the progress and outcome of the complaint.

DATA SECURITY

Protecting the privacy and personal data of Users is crucial for BIOTECNICA. Therefore, BIOTECNICA takes all necessary measures to prevent improper use of data, allowing access only to authorized personnel.

BIOTECNICA maintains security levels for the protection of personal data in compliance with applicable regulations and implements all technical means to avoid loss, misuse, alteration, unauthorized access, and theft of the data that Users provide via the Website, while acknowledging that Internet security measures are not invulnerable.

BIOTECNICA commits to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation and ensures secure treatment in the transfers and international transfer of data, if applicable.

For services on the Website requiring User registration, a password must be chosen. The User is responsible for maintaining the confidentiality of this password and all activities that occur in the session initiated with their username and password.

The User agrees to promptly notify BIOTECNICA of any unauthorized use of their username and/or password or any other security breach. BIOTECNICA will not be liable for damages or losses that may arise due to the User’s failure to fulfill this obligation.

CHANGES

BIOTECNICA reserves the right to revise its Privacy Policy at its discretion. Therefore, we urge you to regularly check this Privacy Policy to read the latest version.

However, any changes to the current Privacy Policy will be communicated to the User.

LINKS TO WEB PAGES

The BIOTECNICA website may contain links to web pages of third-party companies and entities.

BIOTECNICA cannot be held responsible for how these companies handle privacy protection and personal data, so we advise reading the Privacy Policy statements of these web pages that are not owned by BIOTECNICA regarding the use, processing, and protection of personal data.

The conditions offered by these web pages may differ from those offered by BIOTECNICA.

QUESTIONS

If you have any questions regarding this Privacy Policy or the processing of your data, we kindly ask you to contact BIOTECNICA by email at ventas@biotecnica.com.mx.

ACCEPTANCE AND CONSENT

The User declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the processing of this data by BIOTECNICA, in the manner and for the purposes indicated in this Privacy Policy.